OUR ETHICS
We, as a member of the International Association of Pet Cemeteries and Crematories, engaged in the business of owning, operating and developing pet cemeteries and other activities incident thereto, and mindful of the duty which our industry bears to the public, and for the purpose of proclaiming our ideals for the benefit and the protection of the public, our employees, ourselves and our Association, do hereby accept the following code of Ethics of the INTERNATIONAL ASSOCIATION OF PET CEMETERIES & CREMATORIES.
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We believe that in all of our business dealings the following to be fair and equitable principles and practices and we subscribe thereto:
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We pledge to uphold the highest standard, always striving to raise the level of the profession.
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We will perform all services in a dignified manner showing the compassion, sympathetic understanding, and genuine concern required.
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We will respect the confidence of every family served.
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We will provide adequate crematory facilities, maintain them to the best of our ability, keeping in mind our crematory reflects all pet crematories.
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We will not pay any commission, remuneration or gratuity to other than such member’s regular employees or regular salesmen, engaged for that purpose, in the sale of cemetery lots, crypts or niche spaces, interment rights, cremations, memorials or any other cemetery property or services (hereinafter referred to as “cemetery property and services”).
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In the event we should have or make an independent contract with any agency to sell our cemetery property and services, such independent agency will be provided with copies of this Code of Ethics and require that such agencies, their officers, directors, employees and salesmen in every respect must conform to the Code.
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We will not use any method of advertising, sales presentation or persuasion which conceals, evades, or mis-states a material fact.
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We will comply with all federal, state and local laws.
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We will maintain our own individual price policy.
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We will maintain adequate burial and financial records.